Cibersons provides highly profitable Value Added Services for mobile phone operators. Millions of users around the world have daily access to services provided by Cibersons.
Cibersons’ state of the art network is constantly evolving. Our technology centers are spread geographically worldwide, placed in strategic locations, where it suits best to provide the services in the most efficient way possible.
Cibersons provides highly profitable Value Added Services for mobile phone operators.
Millions of users around the world have daily access to services provided by Cibersons.
Products, services and projects undertaken are widely recognized for their efficiency and competitive advantage, as a result of analyzing users’ preferences, customs, market, needs and wants and wishes.
The different markets in which these services are provided speak about their broad appeal.
Products are Universal, Unique and Useful, and of great interest for Mobile Phone Users.
Cibersons developed mConex® as an integrated service that encompasses SMS, MMS, WAP, IVR, messaging, marketing and content delivery platforms, with reporting and monitoring tools and utilities.
This platform allows Cibersons to distribute content in different and innovative ways, and is constantly being updated in all Cibersons’ technology centers, in line with ever evolving demands and requirements.
mConex® interacts with the Operator’s available infrastructure and technology in order to provide the best performance for each service, adjusting products and content to the optimal delivery scheme under which they are being provided.
Interactive Entertainment Center
The Content Management Platform provides utilities for the deployment of games, riddles, quizzes, draws, surveys and an assorted set of highly innovative and creative promotions to encourage the dynamic involvement of users in promotional campaigns, with smart participation schemes.
Some of the features built into the platform include: Progressive Interactivity, Intelligent mechanics, Dynamic configuration, Exclusive benefits, Fast-paced incentives.
Additionally, the platform allows media companies to interact with the audiences by interchanging messages through different means, SMS, MMS, IVR and WAP portals in order to receive the audiences’ opinions and contributions.
Cibersons’ platform allows a broad range of technology to be used for marketing campaigns, like SMS, MMS, IVR and WAP portals. Contents may also be delivered in several digital formats, like images, sound, video and text.
Marketing campaigns undertaken include interactive promotions with Radio & TV stations, Newspapers, Magazines, On-line media, as well as reinforcing the launch of specific products through the use of mobile technology.
Brand-positioning and customer loyalty are the natural effects of this comprehensive marketing resource and technology.
institutional Communication Center
This platform provides enterprises a quick, efficient and easy way for news, alerts and information distribution on any subject to its personnel, customers, friends and fans. Mainly SMS-based, but at the same time allowing richer content by using MMS, IVR and WAP portals integrated to WEB applications and e-mail.
Inter application data Exchange.
This platform allows mobile phone users to interface with databases, for data-input and database querying. Sample applications of this platform include order entry, stock control, vehicle fleet management and usage optimization, among several others.
For more information about Customized applications contact here.
Advantages for End Users
High value of content: The content is Universal, Unique and Useful.
Easy to use: The use of services is very intuitive and straightforward. The user needs only to send text messages in order to request and access the content, ask for help or information on the services, and access WAP and WEB sites.
Easy to pay: users pay for the services on a “pay as you go” basis, aiming at providing users with an experience of total user satisfaction.
24/7 availability of reliable services.
Enhanced facilities and innovative management tools, tracking and control of used services.
Technical excellence: the mConex ® platform checks the mobile phone features in order to deliver the contents in the best way and technology the handheld can use.
Customer Care: Cibersons’ Monitoring Center operates 24 hours a day, 365 days a year, in order to assure continuous and agile operations of all provided services, regardless of time zone, geographical location or language of the user.
Additional benefits: Exclusive bonuses and prizes.
- State of the art infrastructure.
- Main data centers located in USA.
- More than 100 servers connected worldwide, strategically located.
- Alternate and redundant connections.
- 24/7 monitoring of all services, server farms, data centers, communication links and server performance.
- Customer Care Center.
- Worldwide range Toll-free call center.
- Web site for Operators use.
- Web site accessible to the operators’ call center.